Fabrica Contacts and Mailing Lists
In order to receive important communications from DataCite, it is essential to keep organizational contact information up to date. DataCite Members are responsible for ensuring that correct contact information is added to their DataCite Fabrica accounts. Detailed instructions on how to do this for different organizational accounts are linked below:
Contact roles
DataCite uses the information saved in the contact fields in DataCite Fabrica to send important information to members based on their roles:
- Service Contact(s) receive general information about service status and new services.
- Technical Contact(s) are notified of service changes and infrastructure outages.
- Billing Contact(s) receive invoices and other billing related information.
- The Voting Contact is the representative of the organization and receives invites to vote at meetings including the Business Meeting of the General Assembly. (Applies to Direct Member, Member Only and Consortium Lead accounts only.)
- All contact types receive newsletters and invitations to Open Hours and other DataCite meetings.
Find more details about DataCite's mailing lists and communication workflows in this blog post.
The system email contact receives the password reset. The group email is optional and provides DataCite with general contact information for your organization. These contacts are not synced to DataCite's mailing lists.
Add more contacts
Even if a contact is not assigned to a specific contact role in the Fabrica account settings, they will still receive general DataCite communications if they are included in the list of organizational contacts in the "contacts" tab.
Watch this short tutorial to learn how to add contacts in Fabrica:
Updated 3 days ago