DataCite Support

DataCite Support

Welcome to DataCite's support site. Here you will find helpful information about our services. We have included comprehensive technical guides, training materials, and tips to help you successfully use DataCite services.

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Why can't I create a Repository account?

It is mandatory to include the required contacts in your organization’s Fabrica account. If you are logged in with a Member, Consortium or Consortium Organization account and you see the message following message:

“New repositories can't be created because you have not provided the required billing, service and voting contacts for your organization. Please add at least one contact”.

This means you need to add the required contact information. This is done in two steps 1.) creating contacts in the “Contacts'' tab, and then 2.) assigning a role in the “Settings'' tab. Check the guide for information about how to create and manage contacts in Fabrica.

Updated about a month ago


Why can't I create a Repository account?


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