Contact DataCite

DataCite Support

If you have questions about DataCite, our services, need a test account, or any other general inquiry, please contact:

[email protected]

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Support languages:

You can contact DataCite in English.

Puede contactar a DataCite en Español.

Vous pouvez contacter DataCite en français.

您可以用中文联系DataCite.

Sie können DataCite auf Deutsch kontaktieren.

يمكنكم التواصل مع DataCite باللغة العربية.

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If your organization is part of a Consortium, please contact your Consortium Lead first.

Consult our Tips for Technical Support Requests if you would like pointers on describing your problem.

Membership enquiries

For questions about membership or invoicing please contact:

[email protected]

Feature requests

If you have suggestions for new DataCite features or improvements to existing features, please submit your ideas via our Product Roadmap.

Metadata schema change suggestions

Suggest new changes

If you have an idea for a change to the DataCite Metadata Schema, let us know through this form:

DataCite Metadata Schema Suggestions

We recommend first reviewing the ideas on the DataCite Metadata Schema Trello board to see if a similar idea has already been proposed. If it has, you can contribute to the discussion by following the instructions on the card.

Provide input on suggestions

You can provide input on suggested changes in community discussions. Schema change ideas are tracked on the DataCite Metadata Schema Trello board. Follow the instructions on the card to participate.

Learn more about contributing to the DataCite Metadata schema.

Bug reports

If you find a problem with our products or services, please contact us at [email protected].

More ways to get in touch

• Follow us on Twitter through @datacite, on Mastodon through @[email protected], or on LinkedIn to learn about the latest news, events, webinars, and services DataCite is developing for you.
• We're also active on the PID Forum, a global discussion platform for all things PID-related. Find us in the DataCite Chat Room, where you can connect with other DataCite community members.