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DataCite Support
If you have questions about DataCite, our services, need a test account, or any other general inquiry, please contact:
Support languages:
You can contact DataCite in English.
Puede contactar a DataCite en Español.
Vous pouvez contacter DataCite en français.
您可以用中文联系DataCite.
Sie können DataCite auf Deutsch kontaktieren.
يمكنكم التواصل مع DataCite باللغة العربية.
If your organization is part of a Consortium, please contact your Consortium Lead first.
Consult our Tips for Technical Support Requests if you would like pointers on describing your problem.
Membership enquiries
For questions about membership or invoicing please contact:
Feature and enhancement suggestions
If you have suggestions for new DataCite features or improvements to existing features, please submit your ideas via our Product Roadmap.
Metadata Schema suggestions
We are interested in your suggestions to improve the DataCite Metadata Schema. Learn more about how to contribute.
Bug reports
If you find a problem with our products or services, please contact us at [email protected].
More ways to get in touch
- Follow us on Twitter through @datacite, on Mastodon through @[email protected], or on LinkedIn to learn about the latest news, events, webinars, and services DataCite is developing for you.
- We're also active on the PID Forum, a global discussion platform for all things PID-related. Find us in the DataCite Chat Room, where you can connect with other DataCite community members.
Updated 3 months ago