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DataCite Support

Welcome to DataCite's support site. Here you will find helpful information about our services. We have included comprehensive technical guides, training materials, and tips to help you successfully use DataCite services.

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My request to create a DOI with MDS API was successful, but the DOIs aren’t resolving. What do I do?

Remember that it takes 2 calls to the MDS API to successfully create a resolvable DOI. One call submits metadata for the DOI, while the other call submits the URL and triggers the DOI registration in the handle server.

If your application is only making one call, you’re missing a piece of the process. See the MDS API documentation [here](https://support.datacite.org/docs/ mds-api-guide).

If you are successfully making 2 calls to the MDS API, then something else is wrong.

Updated 10 months ago

My request to create a DOI with MDS API was successful, but the DOIs aren’t resolving. What do I do?


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