DataCite Support

DataCite Support

Welcome to DataCite's support site. Here you will find helpful information about our services. We have included comprehensive technical guides, training materials, and tips to help you successfully use DataCite services.

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I received an error code from the DataCite API, what does it mean?

4xx Client Error

400 Bad Request - Check the docs again and try to reproduce
401 Unauthorized - Check your password
403 Forbidden - Check your password or validate that you are updating a DOI/prefix/repository you have permissions for
404 Not Found - The resource is not found, be it fetching a DOI/Repository/Member details
405 Method Not Allowed - The http method on the request made is not supported. Check documentation.
422 Unprocessable Entity - Check the contents of your request, the system understood but it was unable to process it. For a DOI update this might be invalid URL or metadata is invalid.

5xx Server Error

500 Internal Server Error - Try to reproduce and report steps that caused it
502 Bad Gateway - Most likely a temporary issue, try again
503 Service Unavailable - Check our status page status.datacite.org
504 Gateway Timeout - Check our status page/releases status.datacite.org

Updated 4 months ago


I received an error code from the DataCite API, what does it mean?


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