DataCite Support

DataCite Support

Welcome to DataCite's support site. Here you will find helpful information about our services. We have included comprehensive technical guides, training materials, and tips to help you successfully use DataCite services.

Get Started    API Reference

Add Contacts in Fabrica (Consortium Organizations)

👍

Organizational Contacts

Ensure all important communications from DataCite reach the right people by keeping organizational contact information up to date in Fabrica.

A Consortium Organization account must include at least one service contact. If a service contact is not included, the message "There are no contacts in your contacts list. Please add at least one contact" will appear in red in the "Contact Information" section of the Settings and permission to create repository accounts will be switched off.

There are two parts to ensuring contact information is correctly added:

  1. Add Contact information in the Contacts tab.
  2. Assign Contact Roles in the Member Settings tab.

1. Add Contact Information

Create organizational contacts when logged in with a direct Member account using the "Contacts" tab. This tab appears on the Member account dashboard in Fabrica, next to the "Settings" tab.

Navigate to the Contacts tab and click the "Add Contact" button on the left.

Fill in all the Given Name, Family Name and Email of the contact person. Review the DataCite privacy policy by clicking the link in the call out at the bottom, then click "Add Contact".

📘

Duplicate emails

Only one contact can exist for a unique email address. It is not possible to save a second contact with the same email address, even if the contact with this email was deleted. Contact [email protected] to re-add contact information for a deleted contact.

The saved contacts will be listed under the "Contacts" tab

Update/Delete Contacts

Update contacts by clicking on the name of the contact in the "Contacts" tab and then "Update Contact" on the left to edit the Given Name, Family Name or Email.

Contacts can only be deleted if there is at least one remaining contact, and if the contact is not assigned a role. Click on the name of the contact in the "Contacts" tab and the click "Delete Contact" on the left.

2. Assign Contact Roles

Once the contacts have been added in the "Contacts" tab, return to the "Settings" tab to update the roles. Click "Update Member" on the left.

Scroll down to the "Contact Information" section and click on the drop down list to select the relevant contact.

Consortium Organizations accounts must include one service contact

A summary of the contact information appears in the Settings tab.

The role of each contact person will appear in the "Contacts" tab

Updated 6 months ago


Add Contacts in Fabrica (Consortium Organizations)


Suggested Edits are limited on API Reference Pages

You can only suggest edits to Markdown body content, but not to the API spec.