Add Contacts in Fabrica (Consortium Lead)
Organizational Contacts
Ensure all important communications from DataCite reach the right people by keeping organizational contact information up to date in Fabrica.
A Consortium lead account must include at least one service contact, voting contact and billing contact. If contacts are not included, the message "There are no contacts in your contacts list. Please add at least one contact" will appear in red in the "Contact Information" section of the Settings and permission to create repository accounts will be switched off.
![Screenshot 2023-01-25 at 14.30.08.png 2770](https://files.readme.io/49e3012-Screenshot_2023-01-25_at_14.30.08.png)
There are two parts to ensuring contact information is correctly added:
- Add Contact information in the Contacts tab.
- Assign Contact Roles in the Member Settings tab.
1. Add Contact Information
Create organizational contacts when logged in with a Consortium lead account using the "Contacts" tab. This tab appears on the Consortium account dashboard in Fabrica, next to the "Settings" tab.
![Screen Shot 2021-03-30 at 16.00.08.png 2626](https://files.readme.io/1613faa-Screen_Shot_2021-03-30_at_16.00.08.png)
Navigate to the Contacts tab and click the "Add Contact" button on the left.
![Screen Shot 2021-03-30 at 16.00.29.png 2636](https://files.readme.io/0431492-Screen_Shot_2021-03-30_at_16.00.29.png)
Fill in all the Given Name, Family Name and Email of the contact person. Review the DataCite privacy policy by clicking the link in the call out at the bottom, then click "Add Contact".
![Screen Shot 2021-03-30 at 16.01.05.png 2616](https://files.readme.io/3aef943-Screen_Shot_2021-03-30_at_16.01.05.png)
Duplicate emails
Only one contact can exist for a unique email address. It is not possible to save a second contact with the same email address, even if the contact with this email was deleted. Contact support@datacite.org to re-add contact information for a deleted contact.
The saved contacts will be listed under the "Contacts" tab
![Screen Shot 2021-03-30 at 16.02.01.png 2624](https://files.readme.io/3abfead-Screen_Shot_2021-03-30_at_16.02.01.png)
Update/Delete Contacts
Update contacts by clicking on the name of the contact in the "Contacts" tab and then "Update Contact" on the left to edit the Given Name, Family Name or Email.
![Screen Shot 2021-03-25 at 13.57.12.png 2620](https://files.readme.io/d7b0e7c-Screen_Shot_2021-03-25_at_13.57.12.png)
Contacts can only be deleted if there is at least one remaining contact, and if the contact is not assigned a role. Click on the name of the contact in the "Contacts" tab and the click "Delete Contact" on the left.
![Screen Shot 2021-03-25 at 13.01.42.png 2624](https://files.readme.io/be9440c-Screen_Shot_2021-03-25_at_13.01.42.png)
2. Assign Contact Roles
Once the contacts have been added in the "Contacts" tab, return to the "Settings" tab to update the roles. Click "Update Member" on the left.
![Screen Shot 2021-03-30 at 16.17.36.png 1984](https://files.readme.io/656cfc3-Screen_Shot_2021-03-30_at_16.17.36.png)
Scroll down to the "Contact Information" section and click on the drop down list to select the relevant contact.
![Screen Shot 2021-03-25 at 13.06.40.png 2410](https://files.readme.io/4daa8a7-Screen_Shot_2021-03-25_at_13.06.40.png)
Member accounts must include one service contact, voting contact and billing contact.
![Screen Shot 2021-03-25 at 13.07.43.png 2386](https://files.readme.io/3c05b23-Screen_Shot_2021-03-25_at_13.07.43.png)
A summary of the contact information appears in the Settings tab.
![Screenshot 2023-01-25 at 14.33.02.png 1694](https://files.readme.io/1a510cf-Screenshot_2023-01-25_at_14.33.02.png)
The role of each contact person will appear in the "Contacts" tab
![Screen Shot 2021-03-30 at 16.19.15.png 2806](https://files.readme.io/0b7e8ee-Screen_Shot_2021-03-30_at_16.19.15.png)
Updated 11 months ago